Frequently Asked Questions
Everything you need to know about bringing Harmony into your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Depending on your location, delivery typically takes 7-14 business days via our specialized white-glove carriers.
Do you offer a warranty on your home decor and furniture?
Yes, all Harmony furniture pieces come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Are the materials used in your products sustainably sourced?
Sustainability is at the core of Harmony. We prioritize FSC-certified woods, recycled textiles, and non-toxic finishes to ensure your home is both beautiful and eco-friendly.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics partner's real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you style your home now and pay later.